Interesting social media approach. But it continues:
This exchange, at least, is hidden in the "post by others" view of Pigalle's Facebook page. But then "Marc , the dishwasher" goes and posts about it, to ensure that it goes out to the followers:
Unbelievable. As I mentioned to my wife when I heard of an even worse case of restaurant revenge here in Ottawa, if they have this much contempt for their customers, imagine what goes on in that kitchen?
According to their page, Pigalle is owned by Executive Chef Marc Orfaly and General Manager Kerri Foley, and it was voted "Best Romantic Restaurant".
UPDATE 2: The Apology
Not very smart, Pigalle. No woman who sees this story will ever set foot in that restaurant again. Even if that girl was unnecessarily mean in her critique of her meal (and I think she was), the dishwasher (?!?!?) took it to a level where no one cares anymore whether the restaurant was attacked.
ReplyDeleteMarc is the chef/owner. I think he was being sarcastic about that as well.
DeleteI would still eat there. I don't really care if one person in the restaurant has bad PR skills. If the food is good... that's kind of the point of going to a restaurant. I've been a regular at places with jerks working there. I doubt this establishment will suffer much as a result of this.
ReplyDeleteThis woman was from Nashua, NH. Like I'm paying attention to her critiques of a fine dining restaurant. She's used to Chili's and Texas Roadhouse.
ReplyDeleteI see you found my blog, Chef Orfaly...
DeleteI doubt Chef Orfaly could find this obscure blog. Obviously you've never been to Nashua. She was just mad that she had to plunk down $200 for a meal. She should stay home next time. I don't agree with the unprofessional approach, but this woman was a nasty witch for going on the restaurant's FB page and "reviewing" it. Save that for Yelp.
DeleteWhatever you say, Marc.
Delete