This comic by The Joy of Tech is painful to read because it's so damned true. As technology moguls and social media platform nabobs keep stealing each other's best ideas in a rush of "me too", we're left with a choice between vanilla and vanilla.
I like my brands specialized, focussed on doing one or two things better than everyone else. When they all have similar offerings, I don't know who I'm supposed to connect with where. The whole thing loses intimacy in the noise of too many channels and offerings. But perhaps I'm part of a dying breed.